Monday – Saturday Orders are processed Daily. Orders that come in after 7:00 pm (cst) will be processed the next day. If you have not received order conformation within 48 hours please reach out to us at basidiumeqhq@gmail.com. Please include your order number.

CASH APP – Payment at Checkout: Unfortunately, our site cannot directly charge your Cash App account. Payments must be made manually by the purchaser. Kindly include your Cash App tag so we can link payments to invoices. Please leave a note on the Cash App transaction blank.

CASH Payments – Cash payments are accepted at checkout. After submitting your order, you’ll receive instructions on where to send the funds. We recommend sending cash payments with a tracking number for security. Once the payment is mailed, please notify us via email so we can keep an eye out for it. Any cash orders older than two weeks without payment will be deleted. For assistance, contact us at basidiumeqhq@gmail.com.

Venmo Payments – Venmo payments are available through email.

Bitcoin Payments – We welcome BTC coin payments at checkout. Simply follow the prompts for instructions on making payments to our BTC wallet. Once payment is received, your order will be processed promptly.

Zelle – We accept Zelle bank payments. Follow the checkout prompts to receive payment instructions. Once payment is confirmed, we’ll proceed with your order.

MAX REDEMPTION – As a credit card processor, please follow the prompts. You may need to create a profile within Max Redemption to process payments efficiently.

We guarantee our genetic cleanliness for 30 days from purchase, if you find a genetic to be contaminated prior to use please send us an email, include order number and pictures whenever possible. This will help us identify issues and aid in the process. Emails go to basidiumeqhq@gmail.com we will arrange for replacement 

• Syringes and Spore orders will ship within 24-48 hours.

• We do not ship any products to California, Idaho or Georgia. We will NOT ship to any international countries where Psilocybe spores are illegal
• By purchasing any products from our catalog you are acknowledging that these products are strictly for microscopic, novelty or collection purposes only.
• BasidiumEquilibrium.com is not liable for anyone who does not follow these guidelines
• We do not sell psilocybe spores to any persons under the age of 18. We may ask for age verification.
• Basidiumequilibrium.com will not replace any packages seized by customs

• All applicable orders process in 24-72hrs
• We are currently shipping Mon-Fri; most orders arrive 3-5days from shipping
• If you have shipping issues, lost or damaged packages. Please reach out to Basidiumeqhq@gmail.com , always please include order number for reference.
• If there was an error with the address, we will re-ship, but ask you to pay the $7 flat re-shipping fee.
• If your order/package says “Delivered” on our end (through our shipping/tracking info at Stamps.com), and you did not receive it, we will ask you to pay 25% of the original order total price, plus $7 for reshipping of your order.
• Please allow additional days for shipment during holidays and seasonal times of increased volume for Post office and shipping centers
• ICE PACK and HEAT PACK Guidance is as follows.  There is NO need to add an Ice pack or Heat Pack to Spore Orders.  Please use your best judgement about the weather in your area and whether or not you want to add an Ice pack or Heat Pack.

All sales are final. If you have a issue with one of our product we work diligently to ensure a quality experience for all out clients and customer. Please refeer to our 30 Day Genetic Guaratee for more information. Any and all inquiries are welcome. Basidiumeqhq@gmail.com