Frequently asked Questions 

 

  • Holiday Update: All SPORE orders placed 12-15-2022 or prior will ship by 12-18-2022. No order will ship during peak holiday season from 12.19.22 – 1.2.23. All orders received 12.16.22 – 1.01.23 will be processed, and shipping will continue January 2
  • All cultures are made to order. Please allow 5-7 business days to ship. This helps us ensure high quality standards for your orders
  • CASH APP – Payments at check out. Our site cannot charge your cash app account directly, payments will need to be made manually by the purchaser. We ask that you add your Cash app tag so we can link payments to invoices. PLEASE leave note on Cash app Blank.
  • CASH Payments – Cash payments are available at check out. Once your order is submitted you will be prompted with details on address to send funds. If you need any assistance please email us at basidiumeqhq@gmail.com
  • V e n m o payments are available through email
  • We guarantee our genetic cleanliness for 30 days from purchase, if you find a genetic to be contaminated prior to use please send us an email, include order number and pictures. This will help us identify issues and aid in the process. Emails go to basidiumeqhq@gmail.com we will arrange for replacement 

TERMS AND CONDITIONS

  • We do not ship any products to Idaho or Georgia. We will NOT ship to any international countries where Psilocybe spores are illegal
  • By purchasing any products from our catalog you are acknowledging that these products are strictly for microscopic, novelty or collection purposes only.
  • BasidiumEquilibrium.com is not liable for anyone who does not follow these guidelines
  • We do not sell psilocybe spores to any persons under the age of 18. If we suspect an order is made by a minor, we may ask for age verification
  • Sporeboutique.com will not replace any packages seized by customs

SHIPPING POLICY

  • We do not ship to Idaho and Georgia, or any International coutry where psilocybe spores are illegal
  • All orders process in 24-72hrs
  • We are currently shipping Mon-Fri; most orders arrive 3-5days from shipping
  • If you have shipping issues, lost or damaged packages. Please reach out to Basidiumeqhq@gmail.com
  • Please allow additional days for shippment during holidays and seasonal times of increased volume for Post office and shipping centers